We’ve had no shortage of problems with our Internet service provider Orange here in London. I’ve complained about it in the past here and here. There have been many times where they’ve given us grief and I didn’t bother to write anything because they’re not worth the effort. In short, they are just crap and don’t seem to care. It also doesn’t help that for the past 6 months, our Internet has been dropping out for a few minutes every hour or so. We know that it’s about to happen when our router “clicks”.
I had a chuckle today when I went to their website because I needed to call them and this is what I got when I clicked on “contact us” link.

It sums up their customer service nicely.